Welcome to Fauun! These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website and services. By accessing or using the Fauun website (the "Service"), you agree to abide by these Terms. If you disagree with any part of these Terms, please do not use our Service.

1. Interpretation and Definitions

1.1 Interpretation

The words capitalized in these Terms have specific meanings defined under this section. The definitions should have the same meaning regardless of whether they appear in singular or plural.

1.2 Definitions

• Company: “Fauun,” "We," "Us," or "Our" refers to the business entity providing the Service, based in Australia.

• Content: "Content" refers to text, images, or other materials that can be posted, uploaded, linked to, or otherwise made available by users, regardless of the form of that content.

• Service: "Service" refers to the Fauun Online Bookshop website.

• Website: "Website" refers to the Fauun Online Bookshop website, accessible from www.fauun.com

• You: "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Fauun and its licensors. The Service is protected by copyright, trademark, and other laws of both Australia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Fauun.

3. Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by Fauun.

Fauun has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Fauun shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

4. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

5. Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

6. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

7. Contact Us

If you have any questions about these Terms, please contact us at hello@fauun.com

8. Payment Terms

• Prices: All prices are listed in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax) unless otherwise stated. You will be charged in Australian Dollars (AUD) at the conversion rate automated by the payment gateway.

• Payment Methods: We accept payment via major credit cards, PayPal, and other payment methods as listed on the website.

• Payment Processing: Payment is processed upon completion of your order. Your order will not be shipped until payment is received in full.

• Refunds and Returns: Please note that all sales are final. We do not offer refunds or accept returns unless the item received is defective or damaged upon arrival. Please refer to our Refund and Return Policy for information on defective or damaged items.

1. Refunds and Returns Clause Addition: All sales are final. We do not offer refunds or accept returns unless the item received is defective or damaged upon arrival.

   This clause emphasizes that there are no refunds or returns except in cases of defective or damaged items, which helps clarify the customer refund policy.

9. Shipping and Delivery

• Shipping Fees: Shipping fees are calculated based on your order's weight and delivery location. Shipping fees will be displayed during the checkout process.

• Delivery Times: We strive to ship all orders within five business days. Deliveries are sent ‘Standard’, which means deliveries within Australia may take 2-5 days and 6-16 business days for the rest of the world. Please note that these are estimates only, and delivery times may vary depending on various factors, including the shipping method and delivery location.

• Delivery Address: You are responsible for providing accurate and complete delivery address information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by you. We are not responsible to shipments that go astray, however, please contact us as we will do our best to come to an agreement or solution with you.

10. Customer Service

• Contact: If you have any questions or concerns about your order, please contact our customer service team at hello@fauun.com

• Feedback: We value your feedback! If you have any suggestions for how we can improve our service, please let us know.

Thank you for shopping at Fauun.